Hi,
We are having an issue when inserting steel beams / columns / railings from the catalog. They come in at the wrong scale - they are coming in at 100x smaller than the dimensions of the item. For example, a 400x200 RHS comes in 2mm wide. The walls, doors, windows, ducts etc are not affected and come in at the correct size. An image is attached showing the difference.
The issue happens only on certain files which have been created from a seed file. The seed was updated a week ago when the issue first started so we believe it may be an issue that was created then. The issue only happens on certain PCs when using this seed file. Some PCs have the issue intermittently, with no clear pattern to what we are fixing to resolve it. We can amend the seed file settings - but don't want to replace it completely.
We have a Workset set up on a Network Drive where the catalog is stored, which should be shared across all PCs we're testing.
Are there any configuration settings / file specific settings we should be reviewing to resolve this?
AECOsim Connect Version Edition Update 4 - Version 10.04.00.69
Greg could we have the details about the seedfiles you mention. what are the working units and the units of resolution
Brenden Roche
Applications Engineer
Bentley Systems, Manchester UK
Brendan - see above for a screenshot of the design file settings.
sorry gregg and what was the original seedfiles setting
No worries - we haven't changed the working units / resolution of the seed file - are you looking for other settings than those above?
Hi, Greg, my initial thinking is that somewhere there is a seedfile or a dgnlib that is not synchronised with the setting you have shown me. if you haven't changed the units of resolution what did you change in the seedfile?
brenden
Well, I'm not too sure about that. I know that the file was updated by a colleague (who is currently on Annual Leave), however I don't know what he did change.
We have been doing some more testing on this end and found the following:
- On PC 1&2 - the error can be corrected by changing the Annotation Scale on the "Design Model" from 1:100 to 1:1, closing AECOsim and then re-opening.
- On PC 3 - the error remains after completing the steps above.
On PC1 & 2 - changing the Annotation Scale back to 1:100 (or anything else) does not cause the issue to return.
We are testing a couple of other PCs to see which ones are resolved with this issue.
Our thoughts are that the Annotation Scale is one of the settings causing an issue, the other may be a setting somewhere in our "Organisation" or "Workset" configuration paths. We don't have a "Workspace" set up.
Should changing the Annotation scale change the size of items placed via the Structural Beam tool?
Setting changed below.
Edit - added image and clarification on Annotation Scale.
As Raguram mentioned below, it's worth checking the section file itself to make sure it has the correct dimensions. But to answer your question, no, Annotation Scale only affects annotation/labels so should have no bearing on the size of 3D Structural members.
We've tested it a bit more - and believe that the issue is related to the Annotation Scale. If the Annotation Scale is set to 1:100 when a beam is first placed in the design model then the beam comes in small. If the Annotation Scale is changed from 1:100 to Full Size = 1:1 before a beam is first placed, then the beam comes in at the correct size.
We have resolved the issue by correcting the Seed File to have the Annotation Scale of Full Size 1:100 and no longer have the issue on any PC.
As such it appears to be an issue with the Seed File, rather than the Organisation/Workset items.
Answer Verified By: Greg Collingridge-Moore