When installing the recent 10.06.03.04 update, the installer does not complete properly. The installation appears to have executed correctly but the splash screen/progress window does not finsh/close.
QUESTION: I have noticed 10.06.03.04 show up on "application" for the CONNECTION Client. They it disappeared for two days. Now it's back.
is it now SAVE to install this upgrade or should we wait. Is it OK to install it from the CONNECTION Client.
Neal
Hi Neal,
Yes, it should be safe. What we've since discovered is that it actually seems to be a CONNECT Adviser update (by way of CONNECTION Client) that may have been hanging up the installer at the tail end of the process; i.e., a hidden window waiting for something that never comes. As best we can tell this may have an unfortunate timing issue, as some have seen similar installation hangs outside of OBD.
If you do find that it hangs after all of the sub-processes have completed, like Tuan is showing above, use Task Manager to end that task and then open Programs & Features and perform a Modify on OpenBuildings Designer just for good measure. That's what I did and OBD has been working just fine.