When I place a stair with risers with 1 quart, 2 risers are extruded, see the picture. I don't manage to solve this. Does anybody knows what I'am doing wrong? I don't want to drop the object and correct these risers manually.
Hi Marc,Please mention the version of the software you are currently using, also attach a short video of the workflow you are adopting. It would be helpful for us to investigate. In order to find the version, you may follow this wiki. Looking forward to assist your further.Thanks & Regards!
Hi Arghyakamal,
I am using Open Building Designer Connect Edition Update 6. Herewith I send you the video. Maybe it has to do with the constrains?
Hope to hear soon from you and kind regards, Marc
Update from Bentley Communities Arghyakamal Bhattacharya Hi Marc, Please mention the version of the software you are currently using, also attach a short video of the workflow you are adopting. It would be helpful for us to investigate. In order to find the version, you may follow this wiki. Looking forward to assist your further. Thanks & Regards! View online You received this notification because you subscribed to the forum. To unsubscribe from only this thread, go here. Flag this post as spam/abuse.
Hi Marc, Please mention the version of the software you are currently using, also attach a short video of the workflow you are adopting. It would be helpful for us to investigate. In order to find the version, you may follow this wiki. Looking forward to assist your further. Thanks & Regards!
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it is Update 6 - Version 10.06.03.04
Hi Arghyakamal, I am using Open Building Designer Connect Edition Update 6. Herewith I send you the video. Maybe it has to do with the constrains? Hope to hear soon from you and kind regards, Marc Op 4-4-2020 om 16:53 schreef Arghyakamal Bhattacharya: Update from Bentley Communities Arghyakamal Bhattacharya Hi Marc, Please mention the version of the software you are currently using, also attach a short video of the workflow you are adopting. It would be helpful for us to investigate. In order to find the version, you may follow this wiki. Looking forward to assist your further. Thanks & Regards! View online You received this notification because you subscribed to the forum. To unsubscribe from only this thread, go here. Flag this post as spam/abuse.
Hi Marc,Thanks for your response. Kindly attach the video as I am unable to find or you may also file a Service Request if it's a problem sharing the file here.Regards!
It would also be helpful to include which dataset you are using (if custom based on which template), the specific type of stair selected for placement, and if you've changed any of the dimensions or constraints.