So my understanding of the workflow used to capture a google earth image is as follows:- open GE Pro- Find the place you would like to have OB "capture"- Go to OB and click "capture google earth image" - Wait a little - get GE image into Model space with a mesh - Happy FaceCurrently what I'm experiencing is the follows:
- open GE Pro- Find the place you would like to have OB "capture"- Go to OB and click "capture google earth image" - Wait a little - message center says its initializing with earth...- Wait some more- Crash- NOT HAPPY FACE!!So i read on the community posts here and there and apparently GE being 64bit was an issue so i got the oldest version of the 32 bit i could find and im still not getting that "HAPPY FACE FEELING"please can someone assist with explaining what magic trick needs to be done in order have this all working again? its frustrating that even when you stay up to date with Bentley applications you experience problems that have been logged in these communities since 2018!!Software Versions: Open Buildings Update 14 Google Earth Pro (latest version)
Hi Jean,Thanks for raising the SR 7001108053 regarding this issue. Someone from the building team will get in touch with you.Regards,Sayanti
Unfortunately I have a similar problem since the Update 14 It works fine for some locations but crashes in other locations. I tried to bring the previous version back but I couldn't manage to that, could you please explain how to use Open Buildings with the previous update? Apart from that, when I try to capture a property in Bavaria it works all fine but when I try to do the same thing in Spain it crashes. Really frustrating issue.
See if the information in this wiki helps in regards to using an older 32bit version of GEP: https://communities.bentley.com/products/bentley_internal_community_solutions/w/wiki/33682/capture-google-earth-image-tool-does-not-work
There is also good general information on using these tools in this wiki and forum thread: