Hi Bentley Community,I recently saved new catalog items and I plan to edit them. However, when I check the Catalog Editor, the Catalog Items seem to be missing. I tried the DataGroup System Validator but didn't notice any errors. How can I fix this problem?Thanks.
Can you please go to this location " C:\ProgramData\Bentley\OpenBuildings CONNECT Edition\Configuration\Datasets\Dataset_NM\DataGroupCatalogs " whether there are any xml files present in there or not? In general we have the xml files in that location from where the catalogs are getting read. Please have a look at the below image.
Hi Alifur,The location you specified, xml files were present in my local device. See the image below.
I was able to use catalog items to create my model. That means the xml files work. However, the catalog items including the ones I modified are missing in the Catalog Editor. This is baffling.
I think its best if you can raise an SR and one of our Technical support engineer will have a meeting with you to investigate the query and provide a solution.