Hi Bentley Community,I recently saved new catalog items and I plan to edit them. However, when I check the Catalog Editor, the Catalog Items seem to be missing. I tried the DataGroup System Validator but didn't notice any errors. How can I fix this problem?Thanks.
Hi Alifur,The location you specified, xml files were present in my local device. See the image below.
I was able to use catalog items to create my model. That means the xml files work. However, the catalog items including the ones I modified are missing in the Catalog Editor. This is baffling.
Hello Samuel,
I think its best if you can raise an SR and one of our Technical support engineer will have a meeting with you to investigate the query and provide a solution.
Regards,Alifur
Hi Samuel,
Thanks for raising this issue over the SR 7001306695 and it's good to know that your issue is resolved and surprisingly now the Catalog items appeared in the Catalog Editor dialog box. It now shows all the modified ones also.
Regards,Shivam Soni
Care to share the resolution Shivam?
Hi Bear,
On the SR, the user has mentioned that it was suddenly fixed at the user end (i.e., the Catalog items appeared in the Catalog Editor dialog box. It now shows all catalog Items as well as the ones that they modified. Samuel mentioned that he is not sure how this happened but it appears it is now fixed), and we haven't did much on this SR part.
Regards,
Shivam Soni