Hey there folks, I have installed the Connect Editions of Microstation and OpenBuildings but I am having an issue I can't solve. Every time I try to open the program I get the splash screen which stays for a few seconds then disappears and the program doesn't load. The same issue occurs on both packages. I can run the non-connect version of Microstation just fine, but for all Connect versions they do not run. Any suggestions? I feel it may be related to using SentinelOne antivirus software but not sure. I open to any suggestions.
Hi John,
We have a wiki link regarding this issue from our community (Link). We are hereby attaching this link to you: https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/56961/integration-of-openbuildings-designer-with-sentinel-one
Regarding the MicroStation exclusion list, you can follow this link - https://communities.bentley.com/products/microstation/w/microstation__wiki/43895/microstation-connect-does-not-start-sentinelone
Please go through this wiki link and let us know if your issue gets resolved.
Regards,
Shivam Soni