Getting this fault on a regular basis. Any idea of a fix or if disabling the add in .dll is a viable solution?
Hi Keith,
Can you please let us know the version of OpenBuildings Designer you are using?
Regards,Sayan Acharyya
HI Sayan, using OpenBuildings Designer CONNECT Edition Update 9. V 10.09.02.36
This is a fairly recent issue that has arisen, probably around 3 weeks ago?
Can you please try to repair your OBD and then let us know about the outcome?
I will try that if it doesn't lose my interfaces and setup. Do you do the repair function from the Windows Control Panel?
Hi Keith,Yes, the repair function is done from Control Panel by clicking on change from the menu,Here is also a wiki for more details,
Hi Shreya, I have not carried out the repair yet as I am concerned it will reset my workspaces and interface. Is this likely to happen? Also, how can I backup/save my user interface in advance just in case?
regards
Keith
Hi Keith,You have to back up this file (see the screenshot)Which you can find in the location below,C:\Users\User.Name\AppData\Local\Bentley\OpenBuildingsDesignerAfter repairing again paste this folder into the same location.Regards,Shreya