Hi,
I'm going through the learning path for Parametric Cell Studio Fundamentals and every time I go to close a 2D shape (even basic shapes) it crashes.
Is this an issue with my pc or is this a fault being caused by something else?
That definitely doesn't sound right! Which building product and version do you have installed? How about your OS and graphics card?
If this is a true crash, you may (or should) have an exception log and minidump file under C:\Users\your.name\AppData\Local\Temp\Bentley\<product name>\8.xx\eR_5z_9gzQxmBI6Olu-MiQ\ExceptionHistory\ExceptionHistory-xx with a recent timestamp. That information could be useful for determining where the crash is occurring.
I am using AECOsim Building Designer V8i (SELECTseries 4) - Version 08.11.09.593
I am running Windows 8 and my graphics card is a NVIDIA GeForce GT 620.
I've found that Notepad file but it full of data that is meaningless to me. What should I be looking for?
This week I've been using PC Studio on a different work PC, it is still crashing but not as much as it does on my normal work PC.
Could it be something to do with the other programs I have running at the time?
It is not the other programs, I closed everything apart from PC studio and it still crashed.
Check anit virus. Norton can do this.
Start you machine in a very minmal state and see.
Ustn since 1988SS4 - i7-3.45Ghz-16 Gb-250/1Tb/1Tb-Win8.1-64bEric D. MilbergerArchitect + Master Planner + BIMSenior Master Planner NASA - Marshall Space Flight CenterThe Milberger Architectural Group, llc
Hi Everyone:
Just wanted to confirm that I just now had this problem with OpenBuildings PCstudio and resolved it by turning off my Kaspersky anti-virus. I think you can set up the anti-virus to leave PCstudio alone.
And yes, PCstudio is a GIANT PAIN, but I find it can do just about anything I need to to. Once you learn it, it's actually quite powerful.
Hi Neal,
While this thread is certainly old, thanks for chiming in with a potential solution! Hopefully it will help others that may have experienced this issue.