<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/products/building/building_analysis___design/f/aecosim-speedikon-forum/90731/parametric-cell-studio-crashing</link><description>Hi, 
 I&amp;#39;m going through the learning path for Parametric Cell Studio Fundamentals and every time I go to close a 2D shape (even basic shapes) it crashes. 
 Is this an issue with my pc or is this a fault being caused by something else?</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/517235?ContentTypeID=1</link><pubDate>Tue, 16 Apr 2019 21:27:37 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:bf0a7d93-98e3-4efe-87a2-ea545da34733</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;Hi N&lt;span style="font-family:Times New Roman;font-size:medium;"&gt;eal,&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-family:Times New Roman;font-size:medium;"&gt;While this thread is certainly old, thanks for chiming in with a potential solution!&amp;nbsp; Hopefully it will help others that may have experienced this issue. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-family:Times New Roman;font-size:medium;"&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/516448?ContentTypeID=1</link><pubDate>Thu, 11 Apr 2019 18:45:06 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3ba90e3d-e532-437f-ab77-bd79f783c098</guid><dc:creator>Neal Kruse</dc:creator><description>&lt;p&gt;Hi Everyone:&lt;/p&gt;
&lt;p&gt;Just wanted to confirm that I just now had this problem with OpenBuildings PCstudio and resolved it by turning off my Kaspersky anti-virus.&amp;nbsp; I think you can set up the anti-virus to leave PCstudio alone.&lt;/p&gt;
&lt;p&gt;And yes, PCstudio is a GIANT PAIN, but I find it can do just about anything I need to to.&amp;nbsp; Once you learn it, it&amp;#39;s actually quite powerful.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/261234?ContentTypeID=1</link><pubDate>Wed, 02 Oct 2013 15:29:57 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:fb8045e8-2b15-41d1-b577-cc9d98727cc0</guid><dc:creator>Eric Milberger</dc:creator><description>&lt;p&gt;Check anit virus. &amp;nbsp;Norton can do this.&lt;/p&gt;
&lt;p&gt;Start you machine in a very minmal state and see.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/261220?ContentTypeID=1</link><pubDate>Wed, 02 Oct 2013 13:53:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:24a91001-f4ae-457b-990f-dfe3ec478c70</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;It is not the other programs, I closed everything apart from PC studio and it still crashed.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/261214?ContentTypeID=1</link><pubDate>Wed, 02 Oct 2013 13:14:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92fef8bd-152d-4e31-a82f-1c39c1c193a2</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;This week I&amp;#39;ve been using PC Studio on a different work PC, it is still crashing but not as much as it does on my normal work PC.&lt;/p&gt;
&lt;p&gt;Could it be something to do with the other programs I have running at the time?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/261173?ContentTypeID=1</link><pubDate>Wed, 02 Oct 2013 02:43:00 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:810c1c65-4014-4345-b870-8f2739af8d6f</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;I was able to copy elements, extrude and create an opening. &amp;nbsp;So I don&amp;#39;t think there&amp;#39;s anything wrong with the PAC itself. &amp;nbsp; &lt;/p&gt;
&lt;p&gt;I am curious though what might be happening at a system level that allows you to work for a period of time and then suddenly crash. &amp;nbsp; Mostly because of the issue yu were having at the start. &lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/261133?ContentTypeID=1</link><pubDate>Tue, 01 Oct 2013 22:29:40 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:c344000e-9cc5-4064-8717-e98dd400621f</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;PC Studio has been working for the last few days. Today I made good progress following an online video tutorial and then 10 minutes in it&amp;#39;s decided to crash again. I opened a new file to test drawing random shapes and it worked fine.&lt;/p&gt;
&lt;p&gt;Is there an issue with my file?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description><enclosure url="https://communities.bentley.com/cfs-file/__key/telligent-evolution-components-attachments/00-5917-01-00-00-26-11-33/01_5F00_CreatePath2d.pac" length="27208" type="application/octet-stream" /></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260506?ContentTypeID=1</link><pubDate>Thu, 26 Sep 2013 19:34:06 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:0331fbba-dae9-4b9a-854f-c0d9dd72248f</guid><dc:creator>Eric Milberger</dc:creator><description>&lt;p&gt;Not that this will help.&lt;/p&gt;
&lt;p&gt;We had this a while back and the solution was an old video driver&lt;/p&gt;
&lt;p&gt;And we could not use OPENGL.. &amp;nbsp; Had to disable it. &lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260502?ContentTypeID=1</link><pubDate>Thu, 26 Sep 2013 19:24:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:11697188-015b-4a15-bb4a-c4b6ff36a70a</guid><dc:creator>Tom Danner</dc:creator><description>&lt;p&gt;Josh,&lt;/p&gt;
&lt;p&gt;If you are looking at changing settings on your graphics card,&lt;/p&gt;
&lt;p&gt;I noticed the program in your screen capture is Aecosimbuildingdesigner.exe&lt;/p&gt;
&lt;p&gt;Any adjustments you make with this .exe file impact the overall program.&lt;/p&gt;
&lt;p&gt;PC studio is actually a separate program that runs along side Building Designer.&lt;/p&gt;
&lt;p&gt;The exe for this program is located here on Windows 7.&lt;/p&gt;
&lt;p&gt;C:\Program Files (x86)\Bentley\AECOsimBuildingDesigner V8i Ss4\AECOsimBuildingDesigner\exe\pcstudio.exe.&lt;/p&gt;
&lt;p&gt;You may want to add this program to Nvidia driver. This way you can change setting&lt;/p&gt;
&lt;p&gt;directly for PC studio without affecting Building designer settings.&lt;/p&gt;
&lt;p&gt;What you show does look like a graphics issue.&lt;/p&gt;
&lt;p&gt;You may try looking to see if a newer version of the Nvidia exists.&lt;/p&gt;
&lt;p&gt;The version I have is 320.86. Your version may have some glitches that appeared with Windows 8.&lt;/p&gt;
&lt;p&gt;Good Luck.&lt;/p&gt;
&lt;p&gt;Tom&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260501?ContentTypeID=1</link><pubDate>Thu, 26 Sep 2013 19:21:04 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:9d0a920a-77e2-4197-a995-bd56fa2586bd</guid><dc:creator>Eric Milberger</dc:creator><description>&lt;p&gt;Only word for the wise as PCS is painful. &amp;nbsp;Compartimentalize. &amp;nbsp;Create smaller peices that add to the whole. &amp;nbsp;Save a lot - and if it is an item that truely does not need to be a parametric object use Compound Cells.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260494?ContentTypeID=1</link><pubDate>Thu, 26 Sep 2013 19:04:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e420a709-c507-47b1-8650-2dbf37a42d76</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;PC Studio is now not crashing on my PC but my colleague is experiencing some major latency on his PC.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://communities.bentley.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Discussions-Components-Files/5917/1805.Help.png" border="0" alt="" /&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260390?ContentTypeID=1</link><pubDate>Thu, 26 Sep 2013 03:13:56 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:7b4c0375-c2c1-4721-9b94-ef908994e278</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;I would doubt that RAM is a factor, though you could open Task Manager and monitor the Processes tab to see how much memory is being used while PCS is running. &lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260124?ContentTypeID=1</link><pubDate>Tue, 24 Sep 2013 13:13:32 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f45b2172-5cd2-4f6a-a8a0-6ffbda086a8a</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;Not sure if this will affect things but the two PCs with on board graphics cards have 6Gb of RAM and the other two have 4Gb.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/260095?ContentTypeID=1</link><pubDate>Tue, 24 Sep 2013 01:55:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2764a0ea-b363-4344-b58f-a2d103f7d9b3</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;Thanks for checking on that, Josh. &amp;nbsp;At least it appears there may be something to the NVidia/Win8 combination coming into play, but I will see what else I can find out here as well. &amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259980?ContentTypeID=1</link><pubDate>Mon, 23 Sep 2013 13:13:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:228af9a5-1dfe-4caa-89b8-d681a36b1978</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;Hi Steve&lt;/p&gt;
&lt;p&gt;Of the 4 PCs with AECOsim installed, two have GeForce GT 620 and the other two have on board graphics cards. The two on board PCs have not had an issue with PC Studio yet.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259857?ContentTypeID=1</link><pubDate>Fri, 20 Sep 2013 23:40:46 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1e2062f4-0a6f-4824-8111-b6e3e41ce3e8</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;I believe PC Studio was tested on Win8, but I&amp;#39;m following up with our QA team to see if they&amp;#39;re aware of any OS-specific isssue. &amp;nbsp; &amp;nbsp;&lt;/p&gt;
&lt;p&gt;FWIW, your file works perfectly normal here as well on Win7. &amp;nbsp;Since Tom, yourself and I all have Nvidia cards, it&amp;#39;s possible that there is some type of OS/hardware/driver compatibility issue happening. &amp;nbsp;But it can be difficult to troubleshoot these type of issues. &amp;nbsp; &amp;nbsp; Can you confirm whether your colleagues have the same graphics card and drivers?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259833?ContentTypeID=1</link><pubDate>Fri, 20 Sep 2013 20:11:58 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:dae47463-54b5-4440-b69b-99b360e592b6</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;Ok, I&amp;#39;m running Windows 8, could that be part of the problem?&lt;/p&gt;
&lt;p&gt;PC Studio has started crashing on my colleagues PC as well. :/&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259817?ContentTypeID=1</link><pubDate>Fri, 20 Sep 2013 18:05:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f1dfc059-6db0-42c3-9827-ee6184bdee93</guid><dc:creator>Tom Danner</dc:creator><description>&lt;p&gt;Placing shapes in attached file seems to work fine on my computer.&lt;/p&gt;
&lt;p&gt;So the file seems fine.&lt;/p&gt;
&lt;p&gt;Windows 7 &lt;/p&gt;
&lt;p&gt;AecoSim 08.11.09.622&lt;/p&gt;
&lt;p&gt;Nvidia Quadro 4000 - Driver 320.86&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259770?ContentTypeID=1</link><pubDate>Fri, 20 Sep 2013 13:19:32 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:67592624-97ad-426d-8ba6-307a7f6472aa</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;(Steve)&lt;/p&gt;
&lt;p&gt;I&amp;#39;ve changed the &amp;nbsp;Multi-display/mixed-GPU Acceleration option to &amp;nbsp;Compatibility Performance Mode. It now lets me draw and close one shape, when I try to draw and close a second shape it crashes.&lt;/p&gt;
&lt;p&gt;(Tom)&lt;/p&gt;
&lt;p&gt;Attached is the file that I have created.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description><enclosure url="https://communities.bentley.com/cfs-file/__key/telligent-evolution-components-attachments/00-5917-01-00-00-25-97-70/00_5F00_NewFile.pac" length="7729" type="application/octet-stream" /></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259672?ContentTypeID=1</link><pubDate>Thu, 19 Sep 2013 18:15:36 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:08d2da8a-05df-432b-bee7-b498b467892e</guid><dc:creator>Tom Danner</dc:creator><description>&lt;p&gt;Josh,&lt;/p&gt;
&lt;p&gt;To eliminate one possibility, &lt;/p&gt;
&lt;p&gt;Can you attach the file and I will test it on my computer?&lt;/p&gt;
&lt;p&gt;It maybe a file issue.&lt;/p&gt;
&lt;p&gt;Tom&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259517?ContentTypeID=1</link><pubDate>Wed, 18 Sep 2013 22:23:30 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:ae59df99-83dd-41e9-b529-2b40fc790dc1</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;OK, thanks for checking. &amp;nbsp;I was hoping our cards would be similar to enough to include the same options. &amp;nbsp;I&amp;#39;m running a Quadro 1000M w/ driver 310.90. &amp;nbsp; You could try modifying the Mult-display/mixed-GPU Acceleration option and change it to Compatibility Performance Mode. &amp;nbsp;Just a guess on my part, of course, since it&amp;#39;s not the same OpenGL itself, but worth a try. &lt;/p&gt;
&lt;p&gt;Also, in PCS, if you choose Window &amp;gt; Tile and shrink the view window just a little so that it&amp;#39;s not maximized, does that help? &amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259413?ContentTypeID=1</link><pubDate>Wed, 18 Sep 2013 13:28:38 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8ff7dec4-035a-43eb-aaa2-376e5988bd17</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;I&amp;#39;m struggling to locate the &amp;#39;OpenGL rendering GPU&amp;#39; option.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://communities.bentley.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Discussions-Components-Files/5917/3441.Untitled4.jpg" border="0" alt="" /&gt;&lt;/p&gt;
&lt;p&gt;&lt;img src="http://communities.bentley.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Discussions-Components-Files/5917/7128.Untitled5.jpg" border="0" alt="" /&gt;&lt;/p&gt;
&lt;p&gt;I&amp;#39;m running driver version 311.06&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259355?ContentTypeID=1</link><pubDate>Wed, 18 Sep 2013 02:22:26 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d8c1a2e4-5867-478f-a49d-90554d58f621</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;Windows 8 should be fine, and it looks like your graphics card is running OpenGL 4.2. &amp;nbsp; Just for kicks, go to the nVidia control panel &amp;gt; 3D Settings &amp;gt; Managed 3D Settings, and choose MicroStation from the pick-list on the Program Settings tab. &amp;nbsp; What is &amp;quot;OpenGL rendering GPU&amp;quot; set to?&lt;/p&gt;
&lt;p&gt;You can attach the *.log file from the \exception history folder here since it is just a text file. &amp;nbsp;I&amp;#39;m not sure I can make much of it either, but it&amp;#39;s worth a try. &lt;/p&gt;
&lt;p&gt;Also, what driver version are you currently running for your GT620?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259308?ContentTypeID=1</link><pubDate>Tue, 17 Sep 2013 21:48:13 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:636a82d6-e23e-49fa-9285-76fc80f9b3e0</guid><dc:creator>Josh WHEALY</dc:creator><description>&lt;p&gt;I am using AECOsim Building Designer V8i (SELECTseries 4) - Version 08.11.09.593&lt;/p&gt;
&lt;p&gt;I am running Windows 8 and my graphics card is a NVIDIA GeForce GT 620.&lt;/p&gt;
&lt;p&gt;I&amp;#39;ve found that Notepad file but it full of data that is meaningless to me. What should I be looking for?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Parametric Cell Studio Crashing</title><link>https://communities.bentley.com/thread/259306?ContentTypeID=1</link><pubDate>Tue, 17 Sep 2013 21:36:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:65416fc9-808c-4beb-b17a-e98688967ca1</guid><dc:creator>Steve Cocchi</dc:creator><description>&lt;p&gt;That definitely doesn&amp;#39;t sound right! &amp;nbsp;Which building product and version do you have installed? &amp;nbsp;How about your OS and graphics card?&lt;/p&gt;
&lt;p&gt;If this is a true crash, you may (or should) have an exception log and minidump file under C:\Users\your.name\AppData\Local\Temp\Bentley\&amp;lt;product name&amp;gt;\8.xx\eR_5z_9gzQxmBI6Olu-MiQ\ExceptionHistory\ExceptionHistory-xx with a recent timestamp. &amp;nbsp;That information could be useful for determining where the crash is occurring. &lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>