I am a new user of Energy Simulator. I would like to ask for help with regards to roofs. I have a building where there are internal ceilings for the individual rooms.
Above the internal ceilings there is an exposed pitched roof.
When I produce the 3D model and add the shape of the roof, the software extends the room walls and room volume to match the shape of the pitched roof assuming that the rooms have vaulted ceilings and not rooms with internal ceilings.
Do I not add the shape of the roof to my model and assume that the roof is a flat roof, or is there a setting to tell the software that there is an internal ceiling between the rooms and the exposed roof. I watched your learning video and it doesn't say anything.
Hi Sean,
Thanks for confirming. (Please note that you do not have to create a new Workspace each time - just a new Workset. All of your projects can exist in the same Workspace if you liked).
I will revert to you about your issue as soon as I have any information from our developers.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Hi Shane,
Have your developers advised you of the problem and a solution yet?
The feedback I have had thus far indicates that the project data may be irrecoverable unfortunately. At this time we trying to reproduce the behaviour on test projects to determine the underlying root cause, however we have not been able to do so as of yet. I will keep you informed of any developments.
That is very frustrating.
Completely agree, apologies our developers were unable to recover this data. We believe that your difficulties with missing data appear to stem from creating the model in one Workset, but then subsequently opening it in another Workset.
(The Workset is the project folder and contains all data for the project, such as construction types for example. So, when you open a model but a new Workset is specified, there will be missing data as the new Workset will not contain the same constructions).
For future projects I would advise creating them as detailed in the following article, which should prevent this issue reoccurring:
Creating a Project - Workspaces and Worksets explained