Hevacomp to Open Building Designer

Hello, I am wondering if anyone else has had the "upgrade" from Hevacomp to the latest software of OpenBuilding Designer, and zero support in doing the transition? I haven't used the new software, as I don't understand it, nor had any training to enable me to use it. However, I am also unable to find within the Bentley system, if I am on a reoccuring subscription, and if sdo, how do I cancel. Any help/comments would be appreciated.

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