Hi I have installed PartL2021 by following the online guidance and I tried to run different projects. However, I got zero for TER CO2 and got the foundation area wrong as well.
it would be great if you can tell the possible reasons caused this error.
Is this after I shared the patch files with Arshpreet?
Still Not working though, is that possible to sent up a meeting and you have a look please?
Krishnendu is on leave today so I will assist in the meantime.
We have several users running 2021 perfectly after updating the relevant files, and I also note that your SBEM version has not updated, so I would suspect some aspect of the process was not quite right.
Or, the calculation may just be bringing up results from cache files from previous results. To regenerate this, could you please run the calc for one zone only, and then again for all rooms?
Shane Regan | Principle Building Performance Support Engineer
Answer Verified By: Shane Regan
Thank you so much, it is working fine now. itinially I forgot to coppy csv file to the direct folder.