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OpenBuildings | AECOsim | Speedikon Wiki "Cannot find BBES Database Server" error
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    "Cannot find BBES Database Server" error

       
      Applies To 
       
      Product(s): AECOsim Building Designer
      Version(s): CONNECT Edition, V8i
      Environment:  N/A
      Area:  Electrical Annotation and Design
      Subarea:  Database Reorganize and Compress
      Original Author: Steve Cocchi, Bentley Technical Support Group
       

     

    Error or Warning Message

    When starting AECOsim Building Designer using the Electrical discipline shortcut, we are getting the error message:

      

    We've checked that our Electrical desktop shortcut is correct and that other parts of AECOsim Building Designer are working correctly.

    Explanation

    This error is most often the result of read/write permissions, but there are a few things you can do that should help resolve it.

    How to Avoid

    1. Make sure that you have full read/write access to these folders:

    C:\Program Files\Bentley\AECOsim CONNECT Edition\AECOsimBuildingDesigner\Mdlapps\etfcomregister.exe
    C:\Program Files (x86)\Bentley\AECOsimBuildingDesigner V8i xxx\AECOsimBuildingDesigner\ServerApp\bin
    C:\ProgramData\Bentley\AECOsimBuildingDesigner V8i xxx\WorkSpace\BuildingDatasets\Your_Dataset_Name\metadata

    2. Use Ctrl+Alt+Delete to open Task Manager and switch to the Processes tab.  Do you see BBES.EXE in the list?   If so, right-click on it and choose End Process Tree. 

    3. Right-click on your Electrical shortcut and choose the Run As Administrator option.  This will elevate your permission levels for that specific application.

    4. Choose the Windows Start button > Control Panel > User Accounts.  Click on Change User Account Control settings.   If the slider is not set to the bottom-most level, please drag it all the way down and click OK - note that you will need to reboot for this change to take effect.

    5. If the issue does not resolve after following the aforementioned methods, In AECOsim Building Designer CONNECT Edition go to C:\Program Files\Bentley\AECOsim CONNECT Edition\AECOsimBuildingDesigner\Mdlapps\etfcomregister.exe and double click on it. In V8i "C:\Program Files (x86)\Bentley\AECOsimBuildingDesigner V8i Ss6\AECOsimBuildingDesigner\ServerApp\bin" and double click on the BBES.REG file to create the relevant keys.

    See Also

    BBES FAQ

    • Electrical Database
    • Electrical Annotation and Design
    • Database Reorganize and Compress
    • error
    • error message
    • AECOsim Building Designer
    • SELECTsupport
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    • Steve Cocchi Created by Bentley Colleague Communities MVP Steve Cocchi
    • When: Tue, May 6 2014 5:53 PM
    • Gerard Torres Last revision by Gerard Torres
    • When: Mon, Oct 15 2018 9:40 PM
    • Revisions: 9
    • Comments: 0
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