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OpenBuildings | AECOsim | speedikon | LEGION Wiki DWG Files Won't Open on Some Workstations
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    DWG Files Won't Open on Some Workstations

      Product(s): AECOsim Building Designer V8i
      Version(s): V8i (08.11.09.747)
      Environment: N/A
      Area: DWG
      Subarea: N/A

    Problem

    There can be an issue opening DWG file correctly on some workstations with AECOsim Building Designer. In some instances workstations would display the error "[<path/name>.DXF] is not in a recognized file format", Installation, configuration and DWG seed file issues were ruled out during analysis.

    Solution

    After further testing the user found that running Adobe Application Manager on the affected workstations, which had Adobe Creative Suite CS6 and Acrobat XI installed, allowed Bentley applications to open DWG files again. Adobe Application Manager installed Adobe Creative Cloud, we currently assume that some error in the previous Adobe Creative Suite installation was interfering with the functioning of the RealDWG libraries.

    • not recognized
    • DWG
    • AECOsim Building Designer
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    • Marc Thomas Created by Bentley Colleague Marc Thomas
    • When: Wed, Apr 22 2015 5:01 AM
    • Marc Thomas Last revision by Bentley Colleague Marc Thomas
    • When: Fri, Mar 17 2017 8:18 AM
    • Revisions: 6
    • Comments: 0
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