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OpenBuildings | AECOsim | Speedikon Wiki Cannot Reinstall/Uninstall AECOsim Building Designer SS5
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    Cannot Reinstall/Uninstall AECOsim Building Designer SS5

       
      Applies To 
       
      Product(s): AECOsim Building Designer V8i
      Version(s): 08.11.09.747
      Environment:  N/A
      Area:  Installation
      Subarea:  Uninstallation/reinstallation
      Original Author: Marc Thomas
       

    Problem

    A user was having trouble with an installation of AECOsim Building Designer, so uninstalled the application intending to start afresh.

    Subsequent installation or uninstallation attempts failed with error messages including:

    "isABDInstalled is equal to"

    "unRegisterBMCon Path not found"

    "There is a problem with the Windows Installer Package..."

    An incomplete entry was left in Windows Control Panel > Programs and Features.

    Solution

    Run Microsoft Fix It: https://support.microsoft.com/en-gb/kb/290301

    This removed the incomplete entry and allowed a clean install of AECOsim Building Designer.

    See Also

    Product TechNotes and FAQs

    Building Product TechNotes And FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

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