Product(s): | OpenBuildings Designer | ||
Version(s): | CONNECT Edition & V8i | ||
Area: | General | ||
Subarea: | Preferences |
I am suddenly experiencing issues, errors and odd behaviors in OpenBuildings Designer. For example:
For intermittent odd behavior we recommend that you first try regenerating your local \prefs files:
1. Close OpenBuildings Designer.
2. Use Windows Explorer to browse to your \prefs folder, by default found under C:\Users\your.name\AppData\Local\Bentley\OpenBuildingsDesigner\10.0.0\xxxxxxxx\. This location is defined by the configuration variable TFDIR_PREFS.
You can also check the preferences location by choosing File > Settings > Configuration > About Configuration in CONNECT Edition, or Workspace > About Workspace in V8i.
3. Rename the \prefs folder to "\123prefs" or similar.
4. Restart OpenBuildings Designer.
This will generate a new set of preference files which may help resolve these random issues.
See Also
External Links