Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
  • Welcome
  • Products
  • Support
  • About
  • More
  • Cancel
OpenBuildings | AECOsim | Speedikon
  • Product Communities
  • Building
  • OpenBuildings | AECOsim | Speedikon
  • More
  • Cancel
OpenBuildings | AECOsim | Speedikon
OpenBuildings | AECOsim | Speedikon Wiki Generate Type 7 Minidump files
    • Sign in
    • Building Design - Wiki
    • +OpenBuildings Designer
    • +OpenBuildings Energy Simulator
    • +GenerativeComponents
    • OpenBuildings Station Designer
    • +OpenBuildings Speedikon + Bentley Speedikon V8i
    • +Bentley Facilities Space Planner CONNECT Edition
    • -AECOsim Building Designer
      • +Annotation - AECOsim Building Designer
      • +Architectural Design - AECOsim Building Designer
      • +ASM (Analytical Space Model)
      • +Configuration - AECOsim Building Designer
      • +DataGroup System - AECOsim Building Designer
      • +Dataset and Content - AECOsim Building Designer
      • +Drawing Extraction - AECOsim Building Designer
      • +Drawing Views - AECOsim Building Designer
      • +Electrical Annotation and Design - AECOsim Building Designer
      • +Floors - AECOsim Building Designer
      • +Form Modeling - AECOsim Building Designer
      • -General - AECOsim Building Designer
        • Accessing The Bentley Developer Network
        • AECOsim Building Designer - MicroStation Mode
        • AECOsim Building Designer - Version History
        • AECOsim Building Designer Product Compatibility
        • AECOsim MicroStation CONNECT Edition shortcut
        • AECOsim timeout in 2 minutes
        • Blurry dialogs in Windows 8-8.1
        • Change Rejected In Order To Preserve Design Integrity
        • Compatibility with Microsoft Office 64-bit - AECOsim Building Designer
        • CONNECT Edition - Cannot Open Drawing with Chinese Character
        • CONNECT Edition - City names written in Regional language are not properly shown in Light Manager
        • CONNECT Edition - DGN file format is unchanged
        • CONNECT Edition - Has the "Isolate" command been removed from AECOsim CONNECT?
        • CONNECT Edition - Installation Error - '.NET 4.5.2 '
        • CONNECT Edition - Installation Error - 'error code 0x80070643'
        • CONNECT Edition - Installation Error - 'Hash Mismatch'
        • CONNECT Edition - Is there any way to count all cells present in a drawing?
        • CONNECT Edition - What Features/Capabilities have been Deprecated/Superseded?
        • Creating a Geographic Coordinate System in BIM Projects
        • -Errors
          • "ClassFactory" VBA error when opening AECOsim Building Designer
          • "License information for this component not found"
          • "Runwait_mshta_en_productinstallerGUI.hta, Access is denied"
          • .NET 3.5 Framework error message for AECOsim Building Designer on Windows 8 or 10
          • AECOsim Building Designer - Application Error Code 0x80040151
          • AECOsim Building Designer - Application Error Code 0xE0434F4D
          • AECOsim Building Designer - Error Code Fm20.dll
          • AECOsim Building Designer - Exception with Code 0xc0000005
          • AECOsim opens with xml and/or settings error message boxes
          • Can not load VBA project file - mvba
          • Class not Registered Error on Windows 10
          • CONNECT Edition - AECOsim Building Designer Connect Edition Installation on Windows 7 Error
          • CONNECT Edition - AECOsim Crash With Network Dataset
          • CONNECT Edition - Can't Deactivate CONNECT Advisor on start.
          • CONNECT Edition - Getting random crashes when opening a drawing
          • CONNECT Edition - Random Crashes working in a drawing
          • Error 429 : License Information for this component is not found
          • Generate Type 7 Minidump files
          • Microsoft's April Security Updates Kill VBA Scripts
          • MSXML2 publicKeyToken error in tfdgschedules.dll
          • Unable to find style specified by HVAC_CUT_HIDDEN_LINESTYLE: (Hidden)
          • VBA error - Compile error in hidden module
          • VBA errors when opening files
          • VBA errors when using certain Structural or Mechanical tools
          • Where Are Exception Logs and Mini Dump Files Located?
        • Globally add data to every component in AECOsim
        • How can I get complete list of AccuDraw Shortcut Key-in?
        • How to modify Flyover Tool-tip
        • How to use "Swept Blend" function in AECOsim Building Designer
        • How to Use TFREBUILD
        • Ignore Clip Volumes not working
        • Inappropriate display issue in high resolution monitor
        • Issues after updating AECOsim Building Designer to Update 4
        • Lines going everywhere all over my drawing (zingers)
        • Lock Pages in Memory issue
        • Main Tasks Menu is Missing
        • Microsoft Office 365 August updates (version 1707) are causing crashes in AECOsim Building Designer on startup
        • Missing Help for Electrical
        • Open AECOsim Building Designer Files in MicroStation
        • Poor Performance when Operating System files are compressed
        • Recommended Solids Working Area Workflow
        • SelectBy Key-ins and Their Effect
        • Selecting Building Elements By Color
        • Unable to select some elements in the 3d model
        • Using LibreOffice Basic with AECOsim Building Designer
        • What's New in Select Series 6 Update 1
      • +Grid Systems - AECOsim Building Designer
      • +HVAC Design - AECOsim Building Designer
      • +i-model - AECOsim Building Designer
      • +Import/Export - AECOsim Building Designer
      • +Installation - AECOsim Building Designer
      • +Modify - AECOsim Building Designer
      • +Platform Tools - AECOsim Building Designer
      • +Plumbing Design - AECOsim Building Designer
      • +Print/Plot - AECOsim Building Designer
      • +ProjectWise Integration - AECOsim Building Designer
      • +Settings/Attributes - AECOsim Building Designer
      • +Space Planner - AECOsim Building Designer
      • +Structural Design - AECOsim Building Designer
      • +Utilities - AECOsim Building Designer
      • +Workspace - AECOsim Building Designer
    • +iModel Plugin for Revit
    • +Social Distance Assessments
    • Working from home with OpenBuildings products
    • Working from home with Speedikon
    • +Special Interest Group (SIG) FAQs
    • +Structural Modeler_PS
    • +Configuration Explorer
    • +Legacy Products

     
     Questions about this article, topic, or product? Click here. 

    Generate Type 7 Minidump files

      Product: AECOsim Building Designer
      Version: V8, XM, V8i, CONNECT
      Environment: Windows 7, 8, 8.1, 10
      Area: General
      Subarea: Errors

    How to create and collect Type 7 Minidump files

    Background

    In some circumstances "type 7" Minidump files may be required for advanced analysis of crash incidents. The methods here below allow Microstation to generate a more comprehensive minidump file that can help Bentley Technical Support to identify the causes of a crash.

    Option 1: modifying Windows registry

    Please note that modifying Windows registry can potentially cause issues and should be done only by or under the supervision of IT and System Administrators.

    Use the registry files here below to respectively enable and disable Type 7 minidump files.

    1. Download and unzip "ustation-minidumptype-type7.zip"

    2. Double click on "ustation-minidumptype-7-enable.reg" to enable Type 7 minidump files

    3. Reproduce the crash 3-4 times if possible

    4. Double click on "ustation-minidumptype-7-disable.reg" to revert to type 4 minidump files

    Please refer to this article for how to collect and send the crash dumps to Bentley Technical Support

    ustation-minidump-type7.zip

    IMPORTANT: Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry http://support.microsoft.com/default.aspx?scid=kb;EN-US;256986

    Option 2: manually adding a Windows variable

    Simply enter this in variable manually as a New System Environment variable as shown in figure  below. 

    At the Operation System level please put this in the Environment Variables - MS_MINIDUMPTYPE = 7. You can set the variable from:

    Start > Control Panel > System > Advanced System Settings > Environment variables

    Remember to remove or set the variable value back to 4 after having reproduced the crash and created the data.

    Please refer to the article linkied here below for how to collect and send the crash dumps to Bentley Technical Support

    See Also

    MicroStation Exception Log Primer

    How to quickly find and collect Exception logs and Minidump files

    • exception
    • crash
    • minidump
    • Type 7
    • errors
    • Share
    • History
    • More
    • Cancel
    • Robert DiMauro Created by Robert DiMauro
    • When: Tue, Apr 3 2018 2:17 PM
    • Revisions: 1
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2021 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies