When I click on the Load Electrical icon I get the error message “Unable to launch Ole-Server - BBES.OLE". I've found that if I reinstall the software the error message no longer occurs, but then a few days later it will come back. I've checked folder permissions and tried using the Run As Administrator option, but the cycle continues.
The user was running CCleaner on their machine once a week, which was removing the required registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BBES.OLE. Adding this line to CCleaner prevented the error from reoccuring: "ExcludeKey3=REG| HKLM\SOFTWARE\Classes\BBES.OLE"