https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/54964/variables-or-other-sub-dialogs-are-not-visibleen-USTelligent Community 12https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/54964/variables-or-other-sub-dialogs-are-not-visibleTue, 08 Jun 2021 16:32:33 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:406900e0-7ed5-45ce-8487-359d89a22c84Marc Thomashttps://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/54964/variables-or-other-sub-dialogs-are-not-visible#commentsCurrent Revision posted to OpenBuildings | AECOsim | Speedikon Wiki by Marc Thomas on 6/8/2021 4:32:33 PM<br /> <table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;" width="30%"><strong>Product(s):</strong></td> <td>Configuration Explorer</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>CONNECT Edition</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Environment:</strong></td> <td>N/A</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Area:</strong></td> <td>Workspaces</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Subarea:</strong></td> <td></td> </tr> </tbody> </table> <h3>Problem</h3> <p>After processing a configuration and using the Files, Variables or other links from the main page I cannot see the resulting dialogs, they appear as blank previews in the Windows taskbar.</p> <p><img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-17/pastedimage1623169635503v1.png" alt=" " /></p> <h3>Solution</h3> <p>Sometimes invalid values are stored for the position of these windows, often in conjunction with multiple monitors.</p> <p>There are two ways to correct this, once Configuration Explorer is closed:</p> <ol> <li>find and delete the file user.config, normally found in a location similar to:&nbsp;C:\Users\....\AppData\Local\Bentley_Systems,_Incorpor\ConfigurationExplorer.exe_Url_p23gusv1mudc4ikvqveuyim0ny0xpyax\10.0.0.11</li> <li>find and edit this file, look for settings with the name **_Location that have negative values, delete these values.<br /><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-17/pastedimage1623169796537v2.png" /></li> </ol> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-17/03548.NewLogo.png"><img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /></a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: CONNECT Edition, Configuration Explorer</div>