Product(s):	OpenBuildings Designer
	Version(s):	CONNECT Edition
	Area:	General
	Subarea:	Key-ins

Problem Description

How to resolve an "Unknown key-in or command" message when using IFCIN Key-in?

Steps to Accomplish

Please follow the below steps through which you can resolve the "Unknown key-in or command" message in OpenBuildings Designer. 

        1. When you are entering any key-in in OpenBuildings Designer, in this example “ifcin”, you may get a message displaying “Unknown key-in or command” in the Message Center.

        2. Go to the search field in the ribbon bar and type "mdl" to bring up MDL Applications as shown below.

        3. After the MDL Applications dialog opens, go to the Available Applications section and scroll down to the relative key-in (in this case TFIFC is the right key-in) and then click the Load button.

        4.Then in the MDL Applications dialog go to the Loaded Applications section and you should see the relative application is available there.

        5.Then reopen the Key-in tool and type that previous key-in again. In the status bar you can see that the respective MDL file has been loaded successfully.

         6. After entering the key-in you can see that it is working properly now without any error.