Background

In some rare occasions, such as after a workstation power failure or an application crash or issue with getting RSS feeds, OpenBuildings Designer can refuse to start up correctly. In these cases resetting OpenBuildings Designer to its factory defaults can resolve the issue.

Steps to Accomplish

From Windows' Run or Search command

1.  From Windows "Start" Button, type "Run" and hit Enter 

2.  Browse to OpenBuildingsDesigner.exe (Default location C:\Program Files\Bentley\OpenBuildings CONNECT Edition\OpenBuildingsDesigner\OpenBuildingsDesigner.exe) and copy the path
    
3.  Paste the path in Run and then place a space after the ...\OpenBuildingsDesigner.exe" and type -restoredefaults
                                           
     NOTE: the OpenBuildingsDesigner.exe full path is in quotes. Place a space AFTER the quotes, then type -restoredefaults.

4.  Press any key to Exit.

Note: The same steps need to be done for AECOsim Buildings Designer, the location of the .exe would be different. It would be : "C:\Program Files\Bentley\AECOsim CONNECT Edition\AECOsimBuildingDesigner\AECOsimBuildingDesigner.exe"