An error occurs updating the Language version of OpenBuildings Designer from CONNECTION Client


 Product(s):OpenBuildings Designer
 Version(s):CONNECT Edition
 Area:Installation
 Subarea:CONNECTION Client error


Problem

We installed a language version of OpenBuildings Designer Update 9 and after CONNECTION Client offered two new updates - CONNECTION Client 11.0.5.34 and OpenBuildings Designer Update 9.1 (10.9.1.38).

After updating CONNECTION Connect we first get this error:

 

Solution

First, install CONNECTION Client from the software download page.  Now proceed to install OpenBuildings Designer Update 9.1 (10.9.1.38) via CONNECTION Client again.

If you see another installation error as shown below, install the latest software from the Software downloads page.