When trying to place Pipe and Plumbing equipment's the popup does not arrive.


 Product(s):OpenBuildings Designer
 Version(s):Connect Edition
 Area:Plumbing Design
 Subarea:Pipe, Pipe Fittings

Problem Description

When you tried to place a Pipe or Pipe fittings in Message Center it is showing 'Catalog Items are not found'

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Solution

There could be two solutions for this case,
1. Go to the DataGroupCatalogs folder,
C:\ProgramData\Bentley\OpenBuildings CONNECT Edition\Configuration\Datasets\Dataset_NM\DataGroupCatalogs
And try to find related XML files. If that can not be found copy and paste those files from backup folders. Here is a video that will show the required steps,


2. If the backup folder of that DataSet was not stored please modify the DataSet so that the missing files will be downloaded again,