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OpenBuildings | AECOsim | Speedikon Wiki OBD crashes when opening Deck Tool
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    OBD crashes when opening Deck Tool

      Product(s): OpenBuildings Designer
      Version(s): Connect Edition
      Area: Structural Design
      Subarea: Deck

    Problem

    OBD crashes when opening Deck Tool with Exception code 0xe0434352

     

    Solution

    In Services, confirm that Bentley Property Catalog Service status is running. If stopped, start the service then relaunch OBD.

     

    If the Bentley Property Catalog Service is missing, check in Programs and Features whether you have Itwin Analytical Synchronizer installed. If not, download the app from this link. After installation, reboot your machine and confirm in Services whether the Bentley Property Catalog Service is running. 

     

    • CONNECT Edition
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    • Jabez Alcantara Created by Bentley Colleague Jabez Alcantara
    • When: Wed, Jul 5 2023 1:02 PM
    • Jabez Alcantara Last revision by Bentley Colleague Jabez Alcantara
    • When: Wed, Jul 5 2023 1:10 PM
    • Revisions: 2
    • Comments: 0
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