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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>OBD crashes when opening Deck Tool</title><link>https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/67481/obd-crashes-when-opening-deck-tool</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>OBD crashes when opening Deck Tool</title><link>https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/67481/obd-crashes-when-opening-deck-tool</link><pubDate>Wed, 05 Jul 2023 17:10:49 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:04e22487-d0ad-4b0d-b6c1-ad3891254dbc</guid><dc:creator>Jabez Alcantara</dc:creator><comments>https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/67481/obd-crashes-when-opening-deck-tool#comments</comments><description>Current Revision posted to OpenBuildings | AECOsim | Speedikon Wiki by Jabez Alcantara on 7/5/2023 5:10:49 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;" width="30%"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;OpenBuildings Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Connect Edition&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Structural Design&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Deck&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1 id="mcetoc_1h4jfstss0"&gt;Problem&lt;/h1&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;OBD crashes when opening Deck Tool with&amp;nbsp;Exception code 0xe0434352&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h1 id="mcetoc_1h4jfstss1"&gt;Solution&lt;/h1&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;In Services, confirm that Bentley Property Catalog Service status is running. If stopped, start the service then relaunch OBD.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;If the Bentley Property Catalog Service is missing, check in Programs and Features whether you have Itwin Analytical Synchronizer installed. If not, download the app from this &lt;a href="https://softwaredownloads.bentley.com/en/ProductDetails/1858?packageid=40198"&gt;link&lt;/a&gt;. After installation, reboot your machine and confirm in Services whether the Bentley Property Catalog Service is running.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-17/8272.NewLogo.png"&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: CONNECT Edition, deck, Structural&lt;/div&gt;
</description></item><item><title>OBD crashes when opening Deck Tool dialog</title><link>https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/67481/obd-crashes-when-opening-deck-tool/revision/1</link><pubDate>Wed, 05 Jul 2023 17:02:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:04e22487-d0ad-4b0d-b6c1-ad3891254dbc</guid><dc:creator>Jabez Alcantara</dc:creator><comments>https://communities.bentley.com/products/building/building_analysis___design/w/building_analysis_and_design__wiki/67481/obd-crashes-when-opening-deck-tool#comments</comments><description>Revision 1 posted to OpenBuildings | AECOsim | Speedikon Wiki by Jabez Alcantara on 7/5/2023 5:02:16 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;" width="30%"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;OpenBuildings Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Connect Edition&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Structural Design&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Deck&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1 id="mcetoc_1h4jfstss0"&gt;Problem&lt;/h1&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;OBD crashes when opening Deck Tool.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h1 id="mcetoc_1h4jfstss1"&gt;Solution&lt;/h1&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;In Services, confirm that Bentley Property Catalog Service status is running. If stopped, start the service then relaunch OBD.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;If the Bentley Property Catalog Service is missing, check in Programs and Features whether you have Itwin Analytical Synchronizer installed. If not, download the app from this &lt;a href="https://softwaredownloads.bentley.com/en/ProductDetails/1858?packageid=40198"&gt;link&lt;/a&gt;. After installation, reboot your machine and confirm in Services whether the Bentley Property Catalog Service is running.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;/p&gt;
&lt;p style="margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:medium;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-17/8272.NewLogo.png"&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;
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