| Product(s): | OpenBuildings Designer |
| Version(s): | CONNECT Edition |
| Area: | iTwin |
When trying to sync with iTwin synchronizer the dgn files were not getting synced and Synchronizing Window is getting frezze after few minutes.
While synchronizing, please check all of the connectors are up to date. If any specific connectors need to be updated, please update the connector first. If inside Dgn files there are any Global Coordinate or real world coordinate attach with it, the Civil Connector need to be available also.