OpenBuildings - Important Announcement: Bentley Facilities Space Planner Retirement

This article refers to the email announcement sent out to Bentley Facilities Space Planner users in February 2024 detailing changes to the Bentley Facilities Space Planner Offering:

Dear Valued Bentley Facilities Space Planner Users,

We hope this message finds you well. Over the years, Bentley Systems has received user feedback asking for more transparency around our billing and commercial models, as well as insight into our product roadmaps and future state. As such, our world-class product teams and Commercial Programs colleagues have been working diligently to simplify our product portfolio as part of a global rationalization program to provide users with more streamlined offerings. To achieve this goal, we have an important announcement regarding the future of Bentley Facilities Space Planner solutions and its support. Today, we share with you the following important milestones in our journey together.

Effective March 31, 2024, Bentley Facilities Space Planner (BFSP) solutions and its support will enter the Expiring Support phase. During this phase, you can continue to use BFSP solutions to complete any ongoing projects. However, during this phase, you will receive limited product support from Bentley as we wind down the availability of these solutions.
Effective March 31, 2025, BFSP solutions will be moved to the Discontinued Support phase and officially marked as retired. Please note that product licensing will remain unchanged until this date, at which point, BFSP licenses will be converted to node-locked licenses. You have the option to purchase BFSP licenses up to this effective date.

Change is never easy, and we want you to know we truly understand the impact this might have on your workflow. Your experiences, feedback, and memories with Bentley Facilities Space Planner have shaped them into more than just software—it has been a shared journey of growth and collaboration.

As we embark on this transition, be assured we are here for you every step of the way. We have created a BFSP FAQ site to answer your questions. Our team is here to assist you in making a smooth transition and finding the best replacement options for your requirements.

Your trust and partnership have been the cornerstone of Bentley, and we want to thank you for being an integral part of the Bentley Facilities Space Planner community. We appreciate your understanding and continued partnership with Bentley.

We look forward to opening a new chapter in our partnership and to offering and developing innovative solutions that will provide you with an even better user experience.

If you have any questions or concerns, please don't hesitate to contact our support team in the Bentley Support Portal.

Best regards,

The Bentley Facilities Space Planner team

Bentley Facilities Space Planner Retirement FAQs

When is Bentley Facilities Space Planner being retired?

Bentley Facilities Space Planner solutions and its support will enter the Expiring Support phase beginning March 31, 2024. We will be removing them from the Software Downloads Center by March 31, 2025, giving accounts a complete year to decide on an alternative solution.

Why is Bentley retiring Bentley Facilities Space Planner?

All future versions of Bentley Facilities Space Planner would need to be compatible with the latest ProjectWise version, which requires substantial re-architecture and redevelopment. We discovered challenges with core components of the software, as well as potential security vulnerabilities, due to the software being developed using deprecated technologies. Therefore, the difficult decision was made to retire the product.

What products are impacted?

Bentley Facilities Space Planner, Bentley Facilities Administrator

How long will Bentley Facilities Space Planner be supported?

We will continue to provide Bentley Facilities Space Planner support until March 31, 2025. Support will include:

Flexible licensing use
Technical support to evaluate queries and, if applicable, provide workarounds

Please note that no further development updates or patches will be provided for Bentley Facilities Space Planner solutions on entering the Expiring Support phase of the lifecycle policy.

What Bentley solution replaces Bentley Facilities Space Planner?

We encourage you to reach out to the account managers and user success managers to explore if other Bentley products can be alternative solutions tailored to your needs. Our team is here to assist you in making a smooth transition and finding the best options for your requirements.

What happens between March 2024 and March 2025?

Existing users can continue to use the application with limited support as mentioned in the Expiring Support phase. Users can reach out to inquire about alternate solutions.

What happens after March 2025 (Discontinued Support)?

Technical support will not be available, and the product will be removed from general availability and our Software Downloads Center.
We will no longer sell new Bentley Facilities Space Planner licenses to users.
SELECT fees will be discontinued and users will receive node-locked Bentley Facilities Space Planner licenses.

What should I expect to happen:

as an exiting user with a current SELECT subscription?
You will not be charged SELECT pricing after March 31, 2025. If you own one of the licenses being discontinued, you can keep your discontinued licenses; however, they will become node-locked. See below for further details. Additionally, you can convert your licenses to other Bentley products.
as an existing user with current SELECT subscription, do I have any other option than getting my licenses node-locked?
You can Portfolio Balance the licenses to other Bentley products.
as an existing user without a current SELECT subscription?
Your licenses will already be node-locked and will not change.
if I am using Bentley Facilities Space Planner under OpenSELECT access, E365, or ELS?
If you are on E365 or ELS, then most likely you do not own any Bentley Facilities Space Planner licenses, which means you would have to purchase licenses to continue to use Bentley Facilities Space Planner.

When do these changes take effect?

As stated above, these license and subscription changes will take effect as of March 31, 2025.

Who is affected by these changes?

Existing users with a current annual SELECT subscription, ELS subscription, or Enterprise 365 (E365) subscription.

Will the product stop working?

No, the product will still work with existing full product functionality. Bentley Facilities Space Planner Version 10.04.01.10 is the final release of the product. You can continue using the product; however, after March 31, 2025, your licensing will be in node-locked mode without concurrent use on different machines. Finally, as stated above, there will be no support for this product after March 31, 2025.

Can I purchase more Bentley Facilities Space Planner licenses after March 31, 2024?

Yes, if you are an existing user, you can purchase new Bentley Facilities Space Planner licenses until March 31, 2025, which can then be used after this date in node-locked mode.

Who can I contact if I have a question that is not covered in this FAQ?

Please contact a member of your account team with any other questions you may have.

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