Hi, i'm constantly getting error codes with my Hevacomp and the system keeps crashing. This is the latest one. Does anyone have any idea what this means?

Parents
  • Thank you for looking at it, I appreciate your help. That is the version that I’m using. It was the second time that I had built the model for it to crash at the end. I also had to build a model twice yesterday. How would I know if it’s my computer that’s causing the issue as none of the other problems apply unfortunately ?
     
     
     
    Best Regards
     
    Claire MacKenzie  Trainee Mechanical Engineer
     
    Henderson Warnock Ltd I 38 New City Road I Glasgow I G4 9JT
    t: 0141 353 2444 www.hendersonwarnock.com
     HW-25years-sig-LRG (002)
     
  • I'm in the 99.9% range of pretty sure its the computer, because we just don't get issues like this with other users. There is the occasional problem with a room deletion hiccupping the polyline files, but this is a lot more in depth - its a failure of the database write back, and that can only realistically happen if there is a problem with the hard drive, connectivity issues, or if the software is shutdown incorrectly (reboot, etc, with project open) - I'm assuming that you aren't shutting down/rebooting the computer with the program open, so that only leaves potential hardware issues.

    Just do double check a couple of things:

    Whereabouts are you storing your projects? Is it to a local drive or network drive, and do you store them all in the same sub-folder?

    Do you have space on your hard drive?

    Can you recall any other errors? and did an error occur before the 3058 error?

    Are you using a virtualized version of the software or running it from a remote desktop?

    A lot of questions, I know.

    Thanks,

    Duncan Brown



Reply
  • I'm in the 99.9% range of pretty sure its the computer, because we just don't get issues like this with other users. There is the occasional problem with a room deletion hiccupping the polyline files, but this is a lot more in depth - its a failure of the database write back, and that can only realistically happen if there is a problem with the hard drive, connectivity issues, or if the software is shutdown incorrectly (reboot, etc, with project open) - I'm assuming that you aren't shutting down/rebooting the computer with the program open, so that only leaves potential hardware issues.

    Just do double check a couple of things:

    Whereabouts are you storing your projects? Is it to a local drive or network drive, and do you store them all in the same sub-folder?

    Do you have space on your hard drive?

    Can you recall any other errors? and did an error occur before the 3058 error?

    Are you using a virtualized version of the software or running it from a remote desktop?

    A lot of questions, I know.

    Thanks,

    Duncan Brown



Children
No Data