Total newbie - first time user.
I have successfully named a project, used the design database package, and manually added 26 room data and successfully used heat loss load calcs to output reports.
Now I want to use Netsys for heating pipe sizing.
When I click the Heating link project explorer application dialog box pops up with my confirmed project details. When I click on the green arrow to launch Netsys Heating pipe sizing I get run time error 76?
Using V8i SS1 SP2
Any help much appreciated.
Hi AlanYou should first of all update your software to the latest version. Unfortunately, the version you are running cannot be update via the service packs, and will need a clean installation.This document provides details for uninstallation. Do not carry out step 3 and do not uninstall Crystal Reports.Once completed, there are links at the bottom of the document to download and install instructions. When downloading, ensure you get all 3 parts of the installer, as shown in the document. When installing, follow the order shown. Ensure you are logged on as an administrator with UAC turned off during the uninstall/reinstall process.I am unsure who in your organization has download access, so you may need to consult your colleagues.Regards,
Duncan Brown
Hi Duncan and thanks for the prompt reply! appreciated. I do not have any admin permissions on this machine so I will have to log a job with IT...where can I find this uninstallation document to which you refer? can not see it in your post?
Apologies, Alan. Everything there but the actual link.Please try hereRegards,
That's great thanks again Duncan - I will get somebody to give it a go! Nice axe by the way.