Database Error

To whom it may concern

The hevacomp software crashed and when I try to open it I get an error saying to Room not found in database to prevent possible database corruption, Design database willl now shut down . I recieve this error each time I try to open the software can you please help thanks for your time .

Kind Regards
Rodgers Kaunda

Parents Reply
  • Hi Rodgers.

    I've repaired the project and sent you a link to download it.

    Due to the version of the software you are using, you will need to carry out the following step before doing anything else with the project.

    • Load the project
    • Select CAD Input
    • Load the first floor
    • Exit CAD Input

    once these steps are complete you should be ok to continue.

    I note that your DXF files are named a little strangely. I advise against using comma's in file names, and also against using multiple extensions. I can't see how you can access the project without re-loading your DXF files every time.

    I also note that your software is quite out of date. The version you are running doesn't support the current updates so I would recommend following the guidance in this document.

    Regards,

    Duncan Brown



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