To whom it may concern
The hevacomp software crashed and when I try to open it I get an error saying to Room not found in database to prevent possible database corruption, Design database willl now shut down . I recieve this error each time I try to open the software can you please help thanks for your time .
Kind RegardsRodgers Kaunda
Hi Rodgers - we should be able to repair that. Navigate into your project folder, zip up the entirety of it, and then use this link to get the project to me. I'll fix it and return.Regards,
I have uploaded the file onto the link as suggested thanks for your help.
Hi Rodgers. I've repaired the project and sent you a link to download it.Due to the version of the software you are using, you will need to carry out the following step before doing anything else with the project.
once these steps are complete you should be ok to continue.
I note that your DXF files are named a little strangely. I advise against using comma's in file names, and also against using multiple extensions. I can't see how you can access the project without re-loading your DXF files every time.I also note that your software is quite out of date. The version you are running doesn't support the current updates so I would recommend following the guidance in this document.Regards,
thanks Duncan much appreciated.