Can you advise me of the IP address needed for the Licence, info needed for my IT in order to pass new fire walls. Connection client cannot connect due to new fire wall, My It need info in order to create an exception.
Many Thanks, Gary.
Many thanks Gary, my colleagues in Licensing will be able to assist with this so I will log it with them now. You should hear from them shortly.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Hi Shane,
We are going cloud based for our storage over the next few weeks, can you put me in touch with Licensing so that I can find out what I need to do?
Regards
Stuart
Hi Stuart,
Is this in relation to running Hevacomp projects? If so please note that you can continue to use Hevacomp without logging onto Connection Client, as Hevacomp is not Connect Edition software. As long as Hevacomp itself is installed locally you should be able to open Hevacomp and navigate to the Cloud location as with a normal project.
Are you getting any errors running Hevacomp itself, or is it just the above Connection Client warning?