Hi,
I been unable to use the Hevacomp software due to an error message as attached below.
Does anyone know the solution required in order to resolve the problem above?
Kind regards,
David
Hi David,
Was the software working previously, or has it been like this since installing?
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
It was working previously. But we recently had a server update and since then this error message has popped up.
The server update has most likely changed you user permissions. Please refer to this Wiki for information on the locations that you need permissions to be checked. you will likely need to involve your IT Dept.
Best RegardsSteve
Steve Brown | Bentley Systems