https://communities.bentley.com/products/building/performance/f/hevacomp-forum/183731/cannot-download-update-26-06-00-12Using the update page https://communities.bentley.com/products/building/performance/w/building_performance__wiki/23368/download-and-install-the-hevacomp-latest-update The software downloads link takes me to a blank page. Please advise how I can downloaden-USTelligent Community 12https://communities.bentley.com/thread/537175?ContentTypeID=1Thu, 08 Aug 2019 10:34:04 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:215a3294-682b-4bb5-8378-f9d3db1e6927StuartO<p>Yes works thanks</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537169?ContentTypeID=1Thu, 08 Aug 2019 10:09:57 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:33e722bd-ef7c-4999-a459-05eeddadfbeaShane Regan<p>Does the classic site work for you:</p> <p><a href="https://select.bentley.com/FulfillmentCenter/en/Search/Product/LTEyMzE5NjgyOTdfNC4wLjIuMA">https://select.bentley.com/FulfillmentCenter/en/Search/Product/LTEyMzE5NjgyOTdfNC4wLjIuMA#</a></p> <p>To view Hevacomp ensure to deselect the Connect edition filter.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537168?ContentTypeID=1Thu, 08 Aug 2019 10:07:31 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:889899f0-4789-41e6-8ab0-8c7c569e8d0aStuartO<p>No</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537165?ContentTypeID=1Thu, 08 Aug 2019 09:52:54 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1bf48836-20ba-4ea8-af5b-15d2356c9486Shane Regan<p>Stuart, I have sent you a&nbsp;request, with a&nbsp;private&nbsp;message. Did you not receive this?</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537162?ContentTypeID=1Thu, 08 Aug 2019 09:40:02 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:17441885-79c6-482b-ac72-d4b82bf47ee3StuartO<p>Colleagues have the same issue.</p> <p>I have followed all the instruction for disabling pop up blockers, security settings, allowing cookies.</p> <p>I have&nbsp;downloaded firefox and have the same result as IE and chrome.</p> <p>I need to run this calc today. Please forward a direct link.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537161?ContentTypeID=1Thu, 08 Aug 2019 09:32:55 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:eafa85eb-0265-4534-a770-f4db273e6629Shane Regan<p>There are currently no issues with our download site so this seems to be a browser issue on your end. I will log this with our Select Services team who will be in touch,</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537158?ContentTypeID=1Thu, 08 Aug 2019 09:26:02 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:31ed937b-9d6e-46ab-a637-b58be0c28242StuartO<p>Just send me a direct link so I can download it, and fix the issue with the downloader later.&nbsp;</p> <p>I need to run a calc today.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537156?ContentTypeID=1Thu, 08 Aug 2019 09:24:18 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:77677a72-29f3-4a82-ba4d-0fc05d4b44cdStuartO<p>Typing in the address has the same effect. Blank screen.</p> <p>I have disabled any pop up blocker.</p> <p>Same results with IE.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/537154?ContentTypeID=1Thu, 08 Aug 2019 09:12:09 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2847c783-f628-4103-a144-e06be4df27d8Shane Regan<p>Hi Stuart,</p> <p>Does the same occur in Internet Explorer and Chrome? I&#39;m not sure why the URL listed is so long, it should simply appear as below:</p> <p><img alt=" " src="/resized-image/__size/640x480/__key/communityserver-discussions-components-files/275871/3757.png" /></p> <p></p> <p>Could you please try manually typing in the same into your browser?</p> <p>If that doesn&#39;t work then it may be your browser settings - please ensure the three steps as detailed in <a href="/products/licensing/w/licensing__wiki/13648/cannot-download-software-from-bentley-fulfillment-document">this article.</a></p><div style="clear:both;"></div>https://communities.bentley.com/thread/537148?ContentTypeID=1Thu, 08 Aug 2019 08:47:05 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:47215141-d64d-4c5f-b777-11d04cdd3226StuartO<meta content="text/html; charset=utf-8" /><meta name="Generator" content="Microsoft Word 15 (filtered medium)" /><!--[if !mso]><![endif]--><!--[if gte mso 9]><![endif]--><!--[if gte mso 9]><![endif]--><div class="WordSection1"><div class=""><img width="1920" height="1080" style="width:20.0in;height:11.25in;" id="Picture_x0020_4" src="/cfs-file/__key/communityserver-discussions-components-files/275871/7183.image001.png" alt=" " /><span></span></div><div class=""><span>&nbsp;</span></div><div></div></div><div style="clear:both;"></div>https://communities.bentley.com/thread/537140?ContentTypeID=1Thu, 08 Aug 2019 08:32:59 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8395d3cb-679d-4991-b936-ea6261060907Shane Regan<p>Hi Stuart,</p> <p>Could you please respond with a screenshot of the blank page in question?</p><div style="clear:both;"></div>