• State Suggested Answer
  • Replies 8 replies
  • Answers 1 answer
  • Subscribers 15 subscribers
  • Views 1980 views
  • Users 0 members are here

Room Not Found in Database

GL

Hi  

I am unable to open load calculation file and below notification pops up. please could anyone help me to fix this issue. 

Many Thanks 

  • 0

    Hi, please zip the project folder and upload to the below link and I will attempt to repair this for you:

    https://bentley.sharefile.com/r-r98ae3a825ca4fa98

    Shane Regan | Principle Building Performance Support Engineer

       

  • 0
    Hi Shane
     
    I have sent a doc file with we transfer link. I can’t send the file directly as the link you have sent doesn’t open up due to security at my end. Therefor I have sent link from my phone.
     
     
    Please could you confirm if you have receive this.
     
     
     
    Regards
     
    Gyanendra Limbu
    Graduate Project Engineer
    Engineering
     
    Theale Lakes Business Park
    12 Moulden Way
    Sulhamstead
    Reading RG7 4GB

    T    07403862803
     
     
     
    NG Bailey
    NG Bailey FacebookNG Bailey LinkedInNG Bailey TwitterNG Bailey YouTube

    The information contained in this e-mail (and attachments) is confidential. It must not be read, copied, disclosed, printed, forwarded, relied upon or used by any person other than the intended recipient. Unauthorised use, disclosure or copying is strictly prohibited. If you have received this e-mail in error immediately contact the sender and postmaster@ngbailey.co.uk then permanently delete it and any attachments. NG Bailey may monitor email where it is considered proportionate to any perceived risk.​
    This email has been sent on behalf of an NG Bailey company, if in doubt ask the sender to clarify which company. The NG Bailey companies include NG Bailey Limited (342778), NG Bailey IT Services Limited (2338401), NG Bailey Facilities Services Limited (5472032) and NG Bailey Group Limited (1490238). All of the companies are registered in England with registered office at Denton Hall Ilkley West Yorkshire LS29 0HH.
  • 0 in reply to GL

    Hi Gyanendra, yes I am working on this for you now and should have the repaired project for you shortly.

    Shane Regan | Principle Building Performance Support Engineer

       

  • 0 in reply to Shane Regan

    Hi Gyanendra, I have repaired the project and have emailed you a link to download it. Please keep an eye out for email from support@bentley.com (it may go to your spam folder).

    Shane Regan | Principle Building Performance Support Engineer

       

  • 0
    Hi Shane
     
    As Sharefile.com is blocked at our end IT system. Please ciuld you be able to send it via we transfer or one drive.
     
    Many Thanks
     
     
    Regards
     
    Gyanendra Limbu
    Graduate Project Engineer
    Engineering
     
    Theale Lakes Business Park
    12 Moulden Way
    Sulhamstead
    Reading RG7 4GB

    T    07403862803
     
     
     
    NG Bailey
    NG Bailey FacebookNG Bailey LinkedInNG Bailey TwitterNG Bailey YouTube

    The information contained in this e-mail (and attachments) is confidential. It must not be read, copied, disclosed, printed, forwarded, relied upon or used by any person other than the intended recipient. Unauthorised use, disclosure or copying is strictly prohibited. If you have received this e-mail in error immediately contact the sender and postmaster@ngbailey.co.uk then permanently delete it and any attachments. NG Bailey may monitor email where it is considered proportionate to any perceived risk.​
    This email has been sent on behalf of an NG Bailey company, if in doubt ask the sender to clarify which company. The NG Bailey companies include NG Bailey Limited (342778), NG Bailey IT Services Limited (2338401), NG Bailey Facilities Services Limited (5472032) and NG Bailey Group Limited (1490238). All of the companies are registered in England with registered office at Denton Hall Ilkley West Yorkshire LS29 0HH.
Communities
Support and Services
Training and Learning
Social Media