Suddenly get this message after using full CAD Input on this project for a few days. The Hevacom Project Explorer confirms my project details comprising existing data of 37 rooms but can not open the project. I can see the data on the network server directory? If I try to navigate to the data from within Hevacomp via Windows path method it says no room data etc. and no database which conflicts with the confirmed project details using Project Explorer? The data resides on a network server and I can see the JETDDB.MDB file can anybody help me connect to the database or have I got to start all over?
I would suspect that there were recent IT changes made, perhaps to your security settings, or a Windows update. Please firstly ensure full permissions to the locations detailed here.
Could you also please try to copy the project folder to your C drive, and then open it from there?
Shane Regan | Principle Building Performance Support Engineer
Hi Shane – thanks for prompt reply and suggestions but there have not been any IT changes or a Windows update.
I was using full CAD input to set a roof on a plan of 37 rooms when the software crashed out. Since then I keep on getting this:
I can copy the project folder to my C drive but how do I point Hevacomp to the new file path?
Ok I will give it a go - thanks again.
Hi Alan, thanks for the info. To locate the new folder just use Window/path file to Browse to it, and then select the project folder: