When using Hevacomp Connect I get 'Failed to open graphics server' error message when I click on discrimination report.
Hi, it sounds like you have a component missing or not registered in Windows. What version are you running? You can get this from the bottom of the main Hevacomp menu.
Steve Brown | Bentley Systems
Hi Steve,
V8i SS1 SP10 (V8i SS1 CP3 (06/16))
So you're on the latest version which is good. Lets try re-registering the components.
1. Open File Explorer and browse to the following path:
C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp
2. Find the file Regwix.bat and right click on it selecting Run as Administrator
3. This should run through a quick registration process. Try the software after that.
I get the following message four times within command prompt.
The system cannot find the path specified.
You will get that but it should register all the other files needed. Did you try the software after running it?
yes, still get the same error message.
Hi James,
Was this previously working OK on the machine until recently, or has this been the case since installation?
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Hi, always been the case. We have just got rid of Amtech so now its a bigger problem.