Good Afternoon,
I've just completed a ductwork system for a Travelodge hotel. I managed to run the calculation successfully but then I've gone back to fix some ductwork sizes on the top floor and added some dampers. Since I've done this I constantly get a runtime error 6 overflow error and then it crashes. Can anyone help please??
Kind Regards
Pete
Hi Pete,
This error is usually due to extreme numbers within the calculation. I would suspect that this is because of the specifics of the sizes fixed or the dampers entered.
Could you please back up the project and try unfixing by going to Ducts>Group>Group unfix, and selecting the entire floor in question?
Should the error persist it is likely to be the dampers. If the error persists after deleting these could you please let me know and I can inspect the model for you.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Hi Shane,
I've backed up the project, removed all the dampers I'd added and group unfixed all the ductwork. Unfortunately I'm still getting the same error.
Hi Pete, ok thanks for testing that, please upload project folder to:
https://bentley.sharefile.com/r-r7b8cc041bd24e9bb
Hi Shane, I've sent the files through for the ductwork netsys. Hope that's all you need but if you need anything else please let me know.
What system marker is giving you this error? I have tried all in the project and all are calculating fine for me.
I noticed that you are on a very old version of the software (v25) which likely explains this. To resolve I would firstly advise installing the latest version, which can be downloaded as detailed here.
I've ran all three parts of the update but still get the same error. The system marker is on the roof level (4). Hevacomp is still saying that i'm running version 25.06.7 though.........is that right??
Hi Pete, v26 is a new installation rather than an update to v25, so you should now have both Hevacomp v25 and V26 installed.
The desktop icon for v26 should appear as follows:
Hi Shane. I've found the latest version and tried to open it but get an error message reading "Hevacomp content cannot be located. Please download and install Hevacomp V8i Content installer."
I'd previously installed this element but just tried again to make sure and still get the same error??
Hi Paul, this means the installation was not carried out in the correct order. Please find details here.