Good Afternoon,
I've just completed a ductwork system for a Travelodge hotel. I managed to run the calculation successfully but then I've gone back to fix some ductwork sizes on the top floor and added some dampers. Since I've done this I constantly get a runtime error 6 overflow error and then it crashes. Can anyone help please??
Kind Regards
Pete
Hi Pete,
I am yet to receive feedback from development however I can take a look at the machine via a remote session - I have sent you a message to arrange this.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Hi Shane,
Do you have any update on this please?
Thanks
Thanks for the update. Sorry to hear that this is still an issue. I think we have exhausted most of the possible resolutions at this stage so I am consulting our developers as to what other possible causes there may be. Your patience is much appreciated.
Hi Shane
Just as an update, we tried re-installing the Crystal runtimes and this did not work.
We then logged onto the computer as a local admin and completely removed all traces of Hevacomp, renaming the program files and programdata folders to .old also.
The UAC level is set to never notify.
We re-installed all 3 parts of Hevacomp in the correct order, running as administrator and exactly the same thing happens.
Do you have any further ideas please?
Thanks for checking the other calculations, Crystal Reports should be fine in that case. This is something I've never come across before to be honest but it would be worth ensuring the required Windows permission settings as detailed here.