Hi Shane
i wonder if you would kindly take a look at a project file which may be in need of repair. This has happened before and I uploaded the project folder and you where able to repair the file path to the project.
The project was loading fine until this afternoon when my Hevacomp application could not find any of my projects. It could not navigate to the file path where the project folder resides on our company network server.
When this occurred previously you sent me an upload link and you where able to repair the data and file path so the project would load. Your help is greatly appreciated.
Hi Shane - I have some news. I checked the paths to Hevacomp Project Explorer project data and it was incorrect and pointing to my C: drive? I navigated to the project folder on my P: network drive and copied the file path into the system manger Change path to Hevacomp Explorer projects. But it did not work. I think this is the nub of the issue. I think I am missing the project references set up by Project Explorer in the main path to the projects...can you help in any way?
Hi Alan, thanks for the details. This is what I would have checked next, so I think you are on the right track. However the software will not be able to update the required files if it does not have full access to the server, so I'm guessing that's why it didn't work for you.
There are two files that determine the path, these are located in your Hevacomp projects folder on your C drive. Could you please navigate there and find the following files, and open them in Notepad to see the path that has been specified:
PATHS.dat
Projects.ndx
Please then:
1. Manually edit the path to that required, and save both.
2. You need to have the exact same files in your Hevacomp Projects folder on your server, so please then copy both of these files and place in your Hevacomp Projects folder on your server, overwriting any that exist there.
Shane Regan | Principle Building Performance Support Engineer