Hi Shane
i wonder if you would kindly take a look at a project file which may be in need of repair. This has happened before and I uploaded the project folder and you where able to repair the file path to the project.
The project was loading fine until this afternoon when my Hevacomp application could not find any of my projects. It could not navigate to the file path where the project folder resides on our company network server.
When this occurred previously you sent me an upload link and you where able to repair the data and file path so the project would load. Your help is greatly appreciated.
Hi Alan, great, glad to hear all is working for you now. Thanks for letting us know.
Shane Regan | Principle Building Performance Support Engineer
Hi again Steve all sorted thanks for you help - for some reason other installed printer had been made the default? When I re-selected the network office printer as the default printer Nimbus was able to import my project data OK. So thanks again for you help today.
Hi Stephen - thanks for the wiki i will take a look but just to let you know that I am on Windows 7 OS and have started working from home ...usually I work from the office and print to a network printer. Could working from home be the issue do you think?
Hi Alan,
It's likely that there is an issue with your default printer or it's driver. Nimbus does check your default printer and settings (paper size etc) at start up. Please check out this Wiki for possible causes and solutions.
Best RegardsSteve
Steve Brown | Bentley Systems
Afternoon Shane
I am having more difficulty with my project at the moment...and following on it now transpires that the Nimbus lighting package can not import the project Design Database without throwing up a dialog box with Run Time error 482 Printer Error is this connected to the file path data issue I had earlier?