xml

Question

Hi, Hevacomp is not producing a new xml file since I move to the latest copy of the software. I have check link from the forum insurance details, address, assessor details etc.. but it still does not produce a xml file.

Shane Regan · Answer

Hello Stuart, there could be any number of reasons for this - common ones shown here. I have requested your project via the Service Request that you also logged so I will communicate further via that, once recieved.

Shane Regan · Answer

Hi Stuart, yes, I have been inspecting the project files thank you for sending them over. I can confirm that an SBEM update is the cause of this issue. 
 There is usually a grace window for such updates however this has not been provided by BRE on this occasion. This is very unfortunate as it has directly coincided with the transition of Hevacomp to OpenBuildings. As you should have seen in the email that was sent out (image of which is below) there are no further updates possible for Hevacomp, so we are working on a route for users to obtain their PartL outputs and XMLs from OpenBuildings, via the Hevacomp Import option. 
 We are aware of the urgency of this matter to our users and are doing everything possible to expedite this.