I have recently installed SP10 update to Hevacomp however when I try to open a existing Netsys hot or cold water program a run time error 53 occurs, also when trying to create a new hot or cold water sizing file a run time 53 error occurs.
I can open existing gas and ductwork sizing programs but cannot create new projects.
The mechanical designer appears to operate correctly and I can create a new project.
It appears to be just the hot and cold water sizing programs that have the issue.
Please advise
Regards
Steve A
Steve,
You have not installed the content part of the installation in that case. Step 2 as mentioned in my post above.
Hevacomp consists of three parts and it will not work if all are not present.
Please install the content to resolve.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
Answer Verified By: Steve Austin