Hi Shane
I have been aware of the issues regarding Hevacomp not being able to produce xml files for some time now and I'm sure this is being worked on as a priority. However, as a number of correspondents previously have alluded to, this issue is, for us Hevacomp users, a serious, debilitating one. In order to issue EPCs, and so as to not let our clients down, we as a company are having to re-input all building data into iSBEM which obviously takes a not insignificant amount of time and none of this unexpected cost is possible to pass on to our clients.
I have a number of questions I hope you will be able to answer:
1. When will this issue be resolved? Please give us a timescale.
2. Is it possible to produce xml files from the OpenBuildings software?
3. Will we get a refund on our subscription fees as effectively we are not able to use Hevacomp.
We all look forward to your reply.
Many thanks.
Kind regards
Steve Hull
Energist UK