Hi,
Ive set up a chilled water circuit and keep getting run time error 5 when i try to calc the system - Any help would be appreciated.
Hi Adam, this may be the cause of some issues in that case as all 3 must be present and installed in the correct order.
To install fully you will need to, in this exact order:
1. Download Service pack Update 10 (as seen here)
2. Uninstall Content Pack 3
3. Install Service pack Update 10 (hcomp26060012en_updt10)
4. Install Content Pack 3 (hcomp26060400en_updt3)
Shane Regan | Principle Building Performance Support Engineer
I've only got the 2 missing the update 10 for some reason
Hi Adam,
Thanks for the update, glad to hear it is now working for you. Just one thing on your image above - is Hevacomp Update 10 not listed also? I ask as the software consists of 3 parts and all must be installed for it to work properly.
Hi Shane,
See below:
I may of solved the problem it seems the operating temperatures on the system marker of 20/25 deg C flow return will not work, however i can get it to work if this is changed!!
Thanks Adam,
Is this a recent installation of the software? Could you please reply with a screenshot showing the Hevacomp parts installed in your control Panel Programs and Features menu, as below: