My company has recently upgraded from Windows 7 to Windows 10. Hevacomp is not producing any reports since the upgrade - even on past projects? I have a simple extension building and just want heat loss load calcs but the results from my model are blank? can you please suggest a fix? thanks
Hi Shane - thanks for the reply. I had come to the same conclusion but I might need some help is it a big job,,,?
Hi Alan,
It's nothing too complicated I promise! Just uninstall your existing Crystal Reports using Control Panel, download the files at the above link, unzip, and run the installer "SETUP" file. To run it I would suggest right-clicking on it and selecting Run As Administrator.
Shane Regan | Principle Building Performance Support EngineerHevacomp to OpenBuildings - A complete guide for every user | Bentley Communities
I really like how much faith you have in my IT abilities Shane! I uninstalled CR from my machine and downloaded the zip file - but...it appears that I do not have enough administrator privileges to install the report writer app. So I guess its off to India ...were our IT support guys and gals ....work.