How do we update our current HevaComp version V8i SS1 SP7 (V8i SS1 CP3 (06/16) to the most recent version????????
I notice that a Service Request has also been logged for this matter - please note for the best support from us please just use one method to log any issues as each will be dealt with the same urgency, and by the same team.
To answer your question - you just need to apply Update 10.
You can find step by step download guidance here.
Note you only need Hevacomp V8i Update 10 - the other two parts have already been installed.
Once downloaded simply run it to install.
Shane Regan | Senior Building Performance Support Engineer
Hi Jim, one other thing - before installing the update, please just check your Control Panel > Programs and Features to make certain that the parts shown below are present: