After having loaded Hevacomp with Admin privileges -
Selecting Design Database -
After Selecting a folder the project explorer, shown above, minimizes as expected but nothing else happens.
The following page doesn't load, I don't receive an error and the DDB process can be seen to be running in the task manager -
I have re-installed Hevacomp since this and still end up with the same result.
Any ideas on how to move forward?
Hi Daniel,
Thanks for the images - I can see from the version number that the software has not been installed correctly:
This should be:
The Hevacomp install consists of 3 parts that must be installed in the correct order.
Please uninstall all parts of Hevacomp and follow the steps shown here.
Shane Regan | Principle Building Performance Support Engineer
Answer Verified By: Daniel Greenwood
Much appreciated Shane, everything seems to be working now.Thanks
Hi Daniel, glad to hear all is working now, thanks for letting us know.