Overview

After installing Hevacomp, attempting to start the software results in the following error:

Explanation

This error message occurs when one of the components (Resize32.ocx in this case) contained in the Hevacomp prerequisites is not registered successfully. This is usually due insufficient Windows Permissions.

Method

Hevacomp V26

Note that the prerequisites are included in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select Run as administrator) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:

• Log in as Full Administrator
• Disable User Account Control (UAC)
• Uninstall and Reinstall Hevacomp

Hevacomp V25

Note that the prerequisites are not included in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:

• Log in as Full Administrator
• Disable User Account Control (UAC)
• Install Hevacomp prerequisites (hcpq25000008en)
   
  
• If you are unsure of how to disable UAC, please consult your IT or the see this page.
• If you are unsure of how to log onto your machine as Full Administrator, please consult your IT or right-click on the associated file and Run As Administrator.